Shipping policy

Shipping Policy

1. Processing Time

• Orders are processed within 3 to 7 business days.
• Orders placed on weekends or holidays will be processed the next business day.

2. Delivery Times

• Delivery times are estimated and not guaranteed. We are not responsible for delays caused by the carrier or during peak seasons.
• Standard Shipping is usually 3-7 business days.

3. Tracking Your Order

• Once your order has shipped, you will receive a confirmation email with a tracking number.
• You can track your order on the carrier’s website.

4. Shipping Issues

• If your order is lost or damaged during shipping, please contact us via email at Creenstores@gmail.com within 7 days of receiving your shipment.
• For issues with delivery, please reach out to the carrier directly or contact our customer service team for assistance.

5. International Shipping

• For international orders, additional customs duties, taxes, and fees may apply. These are the responsibility of the customer.
• International delivery times vary based on destination and customs processing.

6. Returns and Exchanges

• Please refer to our [Return Policy] for information on how to return or exchange items.

7. Changes to Shipping Policy

• We reserve the right to update or modify our shipping policy at any time. Changes will be reflected on this page.

Contact Us

• If you have any questions or concerns about our shipping policy, please contact us via email at Creenstores@gmail.com